Raffi is responsible for technology operations and implementations in the South East Asian Region. Career spanning 28 years in the IT industry starting from a IT instructor teaching Cobol, Pascal and Basica in a school environment and climbing in ranks to be a Global Delivery Manager in a reputed MNC. Over the years have accumulated experience in many domains and have worked in high end projects with AIG(Insurance), PSA, HDB, Logistical Companies, Container Yard Management(for a Malaysian Project), Departmental Stores, Law Firms, Medical Evacuation firms, Call Centers and many more. Experience in working in a demanding and high stress environment. Strong skills in Customer engagement. Always shows keen interest to Understand their needs to deliver their expectations. An energetic person with a positive approach to all facets of life.